SELECT STORE

Privacy Policy

Last updated: 2/10/2025

1. Introduction

Grey Alters (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website [yourdomain.com].

By using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal identification data: name, billing/shipping address, email address, phone number.

  • Order information: purchased products, payment details (processed securely via third-party providers).

  • Account information: username, encrypted password.

  • Technical data: IP address, browser type, operating system, cookies.

  • Marketing data: if you subscribe to our newsletter.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order or inquiries.

  • Create and manage your customer account.

  • Send you newsletters and promotions (with your consent).

  • Improve our website, products, and services.

  • Comply with legal obligations.

4. Sharing of Information

We never sell your personal data.
We only share data with trusted partners when necessary:

  • Payment processors (Stripe, PayPal, Klarna, Apple Pay, Google Pay, Visa, Mastercard).

  • Shipping provider (Correos).

  • Analytics/marketing tools (e.g., Google Analytics, Meta Pixel, Mailchimp).

All third parties are required to keep your data secure.

5. Cookies

We use cookies to enable website functionality, analyze traffic, and personalize your shopping experience.
You can manage cookies in your browser settings, but some features may not work properly if disabled.

6. Data Retention

We keep your personal data only as long as necessary to fulfill orders, comply with tax obligations, or as required by law.

7. Your Rights

As an EU resident (GDPR), you have the right to:

  • Access your data.

  • Request correction or deletion.

  • Object to processing or withdraw consent.

  • Request data portability.

Contact us at [your email] to exercise these rights.

8. Data Security

We use technical and organizational measures to protect your personal data against unauthorized access or misuse.

9. Children’s Privacy

Our Website is not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Changes

We may update this policy. Changes will be published on this page with a new “last updated” date.

11. Contact

If you have questions, contact us at:
✉️ [Your contact email]