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Terms and Conditions

Last updated: 2/10/2025

 

1. Introduction

These Terms and Conditions (“Terms”) govern the use of [yourdomain.com] and the purchase of products from Grey Alters (“we”, “our”, “us”).

By ordering from us, you agree to these Terms.

2. Eligibility

You must be at least 18 years old to make purchases on our Website.

3. Products

  • All products are physical collectible cards.

  • Images are illustrative; actual products may vary.

  • Availability is not guaranteed until confirmed at checkout.

4. Orders

  • Orders are confirmed via email once payment is successful.

  • We may refuse or cancel an order for reasons such as errors, suspected fraud, or unavailability.

5. Pricing & Payments

  • All prices are in Euros (€) and include VAT.

  • Payments are processed securely through Stripe, PayPal, Klarna, Visa, Mastercard, Apple Pay, and Google Pay.

  • Stripe allows payments in multiple currencies.

6. Shipping

  • We ship worldwide using Correos.

  • Shipping costs are shown at checkout.

  • Delivery times vary by region; delays beyond our control are not our responsibility.

  • Risk of loss or damage passes to the customer upon delivery.

7. Returns & Refunds

⚠️ No returns, exchanges, or refunds are accepted. All sales are final due to the collectible and custom nature of the products.

8. Intellectual Property

  • All product images, custom artwork, and website content are property of Grey Alters.

  • You may not copy, reproduce, or distribute any material without permission.

9. Limitation of Liability

  • We are not liable for indirect or consequential damages.

  • Our liability is limited to the value of the order placed.

10. Privacy

Your use of this Website is also governed by our [Privacy Policy].

11. Governing Law

These Terms are governed by the laws of Spain, but we sell to customers worldwide.

12. Contact

For questions about these Terms, please contact us at:
✉️ greyalters.tcg@gmail.com